'Hotel Hell': Gordon Ramsay says don't take the honeymoon suite upgrade
"If any of you are dating and go away for a long weekend like any couple would do, if you get there and they suggest they're going to upgrade you to the honeymoon suite, don't take it," he advises reporters at the 2012 summer Television Critics Association press tour. "I'm trying to be serious because it is somewhat shocking - personally, I didn't think it could shoot that far."
Oh, he went there. "You didn't let me finish my sentence! I'm talking about if you shake a can of coke and open it," he says after the audience laughs.
Seriously, he means it. "[A blacklight] should be as crucial as leaving your home with your credit card," he says.
The biggest surprise for Ramsay as he traveled across the country to rehabilitate these hotels was the overall lack of common sense -- and the lack of hygiene. "I think the shock for me wasn't just the bathrooms and [unwelcoming reception areas], it was the general hygiene."
Another word of advice from reality TV's hardest-working hospitality industry veteran: Don't be afraid to speak up when you're having an unacceptable experience. "We need to complain more," he says. "We need to be out there more and we need to demand either our money back or a credit rating so we can return there for a much better experience. ... In order for the [hospitality] industry to get better, then we need to complain."
"Hotel Hell" premieres Monday, August 13 at 8 p.m.